Delivery Information

All Orders

UK delivery options including the Channel Islands

Please allow 3-7 working days for delivery.  Postage is free on UK orders £30 and over or £2.99. All of our deliveries are made using Royal Mail. 

International Delivery

We no longer ship anywhere outside of the UK.

Due to GPSR regulations we no longer ship to Northern Ireland or the EU.

 

I have not received my order, what can I do?

Please allow up to 10 working days for your order to arrive if you live in the UK. If it is already after this period, we recommend you first contact your local sorting office to check whether they are holding it for you.

If they do not have your order please email us at info@rockpaperroses.com and we will be happy to investigate for you. 

For details on refunds, returns, damaged goods, please refer to our Refunds & Returns Policy.

For details on how your order is packaged, please refer to our FAQs page.