Delivery Information


All Orders 

Due to the Covid-19 pandemic, Royal Mail are busier than usual, so please allow extra time for your order to arrive. 

 

UK delivery options

All of our deliveries are made using Royal Mail and include delivery to Northern Island & the Channel Islands. Orders can be expected to arrive in around 6- 10 working days.

International Delivery

 **Due to the Corona virus pandemic we have had to suspend international delivery until further notice.**

We offer worldwide delivery using Royal Mail

Europe:

Royal Mail, £4.50

6 - 12 days delivery time

 

Zone 2: Oceania and Singapore & Macau:

Royal Mail, £6

6 - 12 days delivery time

 

Zone 1: Rest of the World

Royal Mail, £5.50

6 - 12 days delivery time

 

I have not received my order, what can I do?

Please allow up to 10 working days for your order to arrive if you live in the UK, 12 days anywhere outside the UK. If it is already after this period, we recommend you first contact your local sorting office to check whether they are holding it for you.

If they do not have your parcel please email us at info@rockpaperroses.com and we will be happy to investigate for you. We will get back to you the same working day, or by Monday if you contact us on a weekend.

For details on refunds, returns, damaged goods, please refer to our Refunds & Returns Policy.

For details on how your order is packaged, please refer to our FAQs page.